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PRIVACY POLICY

Your privacy is legally protected under this comprehensive policy. Please read carefully.

Last Updated: February 15, 2026 | Version 3.0

🏒 COMPANY INFORMATION & LEGAL ENTITY

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Legal Entity Name IGAP LLC Fz (Free Zone Company)
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Registered Address Meydan Free Zone, Dubai, United Arab Emirates
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License Number 2202837 (Meydan Free Zone)
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Data Protection Officer contact@dailycitydeals.com
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Privacy WhatsApp +971 56 4166810

⚠️ IMPORTANT LEGAL NOTICE - PLEASE READ CAREFULLY

This Privacy Policy constitutes a legally binding agreement between you and IGAP LLC Fz. By accessing, browsing, or using the DailyCityDeals website, mobile application, or any related services, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set forth herein. If you do not agree to these terms, you must immediately cease using our services.

1. INTRODUCTION & SCOPE

This Privacy Policy (the "Policy") describes how IGAP LLC Fz ("Company," "we," "us," "our," and including our shareholders, partners, members, officers, directors, employees, agents, representatives, licensors, and affiliates) collects, uses, stores, shares, and protects your personal information when you use the DailyCityDeals website, mobile applications, and related services (collectively, the "Platform").

This Policy applies to all users of our Platform, including visitors, registered users, and customers (collectively, "you" or "your"). By accessing or using our Platform, you expressly consent to the data practices described in this Policy and agree to be bound by all terms herein.

Legal Basis for Processing: We process your personal information based on: (i) your consent; (ii) performance of a contract with you; (iii) compliance with legal obligations; and (iv) our legitimate interests in operating and improving our services, provided such interests are not overridden by your rights and interests.

2. DEFINITIONS

For purposes of this Privacy Policy:

3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

πŸ“ Account Information

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Date of birth (optional)
  • Password (encrypted)

πŸ‘€ Profile Information

  • Profile picture
  • Preferences
  • Saved items
  • Wishlist
  • Communication preferences

πŸ’° Transaction Information

  • Order details
  • Purchase history
  • Delivery instructions
  • Payment confirmations
  • Return/exchange records

πŸ’¬ Communications

  • Customer support interactions
  • Survey responses
  • Feedback and reviews
  • WhatsApp conversations
  • Email correspondence

Note: Full payment details (credit card numbers, CVV, etc.) are processed by our PCI-DSS compliant payment partners and are NOT stored by us. We only receive payment confirmation and basic transaction details.

3.2 Information Collected Automatically

πŸ“± Device Information

  • IP address
  • Browser type and version
  • Device type and model
  • Operating system
  • Unique device identifiers
  • Mobile network information

πŸ“Š Usage Data

  • Pages visited
  • Time spent on pages
  • Click patterns
  • Search queries
  • Referring/exit pages
  • Feature interactions

πŸ“ Location Information

  • General location (city/country) based on IP
  • Precise GPS location (only with explicit consent)

πŸͺ Cookies & Tracking

  • Session cookies
  • Persistent cookies
  • Analytics cookies
  • Marketing cookies
  • Pixel tags and web beacons

3.3 Information from Third Parties

3.4 Information We DO NOT Collect

4. HOW WE USE YOUR INFORMATION

We use your Personal Information for the following purposes:

4.1 Service Delivery and Contract Performance

4.2 Improvement and Development (Legitimate Interests)

4.3 Marketing and Communications (With Consent)

4.4 Legal and Compliance (Legal Obligation)

πŸ“Œ LEGITIMATE INTERESTS ASSESSMENT

Where we process your information based on legitimate interests, we have balanced those interests against your rights and freedoms. Our legitimate interests include: operating and improving our Platform, understanding our customers, marketing our services, ensuring security, preventing fraud, and complying with legal obligations. We have determined that these interests are not overridden by your privacy rights, but you may object to such processing as provided in Section 7.

5. INFORMATION SHARING AND DISCLOSURE

WE DO NOT SELL YOUR PERSONAL INFORMATION. We only share your information as described below and only to the extent necessary for the specified purposes:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf. These providers are contractually obligated to:

Categories of service providers include:

5.2 Legal Requirements and Public Authorities

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including but not limited to:

We may also disclose information to:

5.3 Business Transfers

In connection with any merger, acquisition, reorganization, sale of assets, joint venture, assignment, or bankruptcy, your information may be transferred as a business asset. We will:

5.4 With Your Consent

We may share your information for any other purpose disclosed to you and with your explicit consent.

5.5 Aggregate and Anonymized Information

We may share aggregated, anonymized information that cannot reasonably identify you for industry analysis, research, marketing, or other purposes.

6. DATA SECURITY

We implement comprehensive technical, administrative, and physical security measures to protect your Personal Information:

6.1 Technical Measures

6.2 Administrative Measures

6.3 Physical Measures

⚠️ NO GUARANTEE OF ABSOLUTE SECURITY

While we implement robust security measures in accordance with industry standards, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices. You acknowledge and agree that you provide your information at your own risk.

7. DATA RETENTION

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law:

When we no longer need your information, we will securely delete or anonymize it. Anonymized data may be retained for research and analytics indefinitely.

8. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the following rights regarding your Personal Information:

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Right to Access

Request a copy of your Personal Information

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Right to Correction

Correct inaccurate or incomplete information

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Right to Deletion

Request deletion of your information

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Right to Restrict

Restrict processing under certain conditions

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Right to Portability

Receive data in structured format

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Right to Object

Object to processing based on legitimate interests

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Right to Withdraw Consent

Withdraw consent at any time

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Opt-Out of Marketing

Unsubscribe from promotional communications

8.1 How to Exercise Your Rights

To exercise any of these rights, please contact us at contact@dailycitydeals.com or via WhatsApp at +971 56 4166810.

8.2 Verification Process

For your protection, we may need to verify your identity before processing your request. Verification may require:

8.3 Response Time

We will respond to all legitimate requests within 30 days. Complex requests may require additional time, but we will notify you of any extension.

8.4 No Discrimination

We will not discriminate against you for exercising any of your privacy rights. However, some services may be limited if certain information is necessary for their provision.

8.5 Right to Lodge a Complaint

If you are unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. In the UAE, you may contact the Telecommunications and Digital Government Regulatory Authority (TDRA).

9. COOKIE POLICY

9.1 What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help us provide you with a better, more personalized experience.

9.2 Types of Cookies We Use

9.3 Cookie Duration

9.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers provide instructions on how to block, delete, or disable cookies. However, disabling certain cookies may affect website functionality and your user experience.

Browser-specific instructions:

9.5 Do Not Track

Our Platform does not currently respond to "Do Not Track" signals. We await industry standards on this issue.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction. We ensure appropriate safeguards are in place for such transfers:

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction, including the UAE and countries where our service providers operate.

11. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately at contact@dailycitydeals.com.

If we become aware that we have collected Personal Information from a child without verification of parental consent, we will take steps to delete that information within a reasonable timeframe.

12. THIRD-PARTY LINKS AND SERVICES

Our Platform may contain links to third-party websites, applications, or services (e.g., payment processors, social media platforms, delivery partners). This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We do not endorse or assume any liability for the practices of third parties. Your interactions with third parties are solely between you and such third party.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by:

Your continued use of our services after any changes constitutes acceptance of the revised policy. If you do not agree to the changes, you must cease using our services and request deletion of your information. We encourage you to review this policy periodically.

14. COMPREHENSIVE INDEMNIFICATION AND LIMITATION OF LIABILITY

14.1 LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IGAP LLC Fz, ITS SHAREHOLDERS, PARTNERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, LICENSORS, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "COMPANY PARTIES") BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO:

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

14.2 AGGREGATE LIABILITY CAP

TO THE EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE COMPANY PARTIES TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THIS PRIVACY POLICY OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF:

14.3 INDEMNIFICATION BY USER

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, LIABILITIES, LOSSES, DAMAGES, JUDGMENTS, SETTLEMENTS, COSTS, AND EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS' FEES, COURT COSTS, INVESTIGATION COSTS, EXPERT WITNESS FEES, AND LITIGATION EXPENSES) ARISING OUT OF OR IN ANY WAY CONNECTED WITH:

14.4 SCOPE OF INDEMNIFICATION

The indemnification obligation includes, but is not limited to:

14.5 INDEMNIFICATION PROCEDURE

The Company Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to fully cooperate with the Company Parties in asserting any available defenses and in the defense, compromise, or settlement of any claim. You shall not settle any claim without the prior written consent of the Company Parties, which consent shall not be unreasonably withheld.

14.6 SURVIVAL OF INDEMNIFICATION

This indemnification obligation shall survive the termination of your account, the termination of this Privacy Policy, your discontinuation of use of the Platform, and any expiration of these terms. It applies to all activities that occurred during your use of the Platform and extends indefinitely thereafter for claims arising from such use. This indemnification is binding upon your heirs, successors, assigns, executors, administrators, and personal representatives.

14.7 NO LIABILITY FOR THIRD-PARTY CONDUCT

The Company Parties shall not be liable for any conduct, content, products, or services of any third parties, including other users, vendors, advertisers, delivery partners, payment processors, or linked websites. You acknowledge and agree that the Company Parties are not responsible for any damages or losses arising from third-party interactions, and you hereby irrevocably release the Company Parties from any and all claims related thereto.

14.8 FORCE MAJEURE

The Company Parties shall not be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, natural disasters, pandemics, epidemics, government actions, supply chain disruptions, internet outages, technical failures, power outages, or cyberattacks.

15. DISCLAIMER OF WARRANTIES

THE PLATFORM AND ALL CONTENT, PRODUCTS, AND SERVICES INCLUDED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, IGAP LLC FZ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPLETENESS, AND FREEDOM FROM VIRUSES OR OTHER HARMFUL CODE.

IGAP LLC FZ DOES NOT WARRANT THAT: (A) THE PLATFORM WILL MEET YOUR REQUIREMENTS; (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE PLATFORM WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED.

16. GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of laws principles. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE. You irrevocably submit to the personal jurisdiction of such courts and waive any objection to venue or inconvenient forum.

17. SEVERABILITY

If any provision of this Privacy Policy is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent and economic effect.

18. WAIVER

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of IGAP LLC Fz.

19. ENTIRE AGREEMENT

This Privacy Policy, together with our Terms and Conditions and any other legal notices published on our Platform, constitutes the entire agreement between you and IGAP LLC Fz regarding the use of the Platform and supersedes any prior or contemporaneous agreements, communications, or understandings, whether oral or written, relating to the subject matter hereof.

20. LANGUAGE

This Privacy Policy may be translated into other languages for your convenience. In the event of any inconsistency or conflict between the English version and any translated version, the English language version shall prevail and control.

21. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all legitimate inquiries within 30 days. For urgent privacy matters, please contact us via WhatsApp for faster response.

ACKNOWLEDGMENT OF PRIVACY TERMS

BY USING DAILYCITYDEALS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING THE COMPREHENSIVE INDEMNIFICATION AND LIMITATION OF LIABILITY PROVISIONS.

This Privacy Policy was last updated on February 15, 2026. Please review periodically for changes. Your continued use constitutes acceptance of any updates.